PAYMENT
We take full payment for accommodation on booking.
CANCELLATION POLICY
Should you wish to cancel your reservation entirely, please let us know 5 days prior to your arrival and we can offer a full refund.
A 30 day cancellation notice period applies to the following dates:
Royal Welsh Winter Fair: Monday 25th – Tuesday 26th November 2024
Hay Festival Winter Weekend: Thursday 28th November – Sunday 1st December 2024
Royal Welsh Smallholding & Countryside Festival: Saturday 17th May – Sunday 18th May 2025
Hay Literature Festival: Thursday 22nd May – Sunday 1st June 2025
Royal Welsh Show Week: Monday 21st July – Thursday 24th July 2025
CHECK-IN & DEPARTURE
Your room will be available from 3pm and we ask that you vacate by 11am on the day of departure. If you wish to arrive early or stay late we may be able to arrange this at an extra charge. We are, of course, more than happy to look after your luggage if you wish to extend your day of arrival or departure.
PERSONAL BELONGINGS
We regret that we cannot be responsible for any loss of damage to personal items during your visit. We therefore recommend that valuables are not left unattended or are given to reception to be stored in our safe.
SMOKING
Smoking, Vaping and Candles are strictly prohibited in all internal parts of the building. If you are found to have been smoking in your room or common areas, a £150 charge will be added to your account.
DAMAGES
In the event of any damage or loss to the contents of the property, including stains to any of the soft furnishings, carpets and rugs, we reserve the right to charge the credit or debit card used to book your reservation with either the full cost of repairing/cleaning such item(s) or, if this is not possible, the replacement cost with new.
PARKING
Free parking is available to guests of The Three Cocks Coaching B&B. The car park is situated at the back of the property.
WI-FI
Free wi-fi is available throughout the property.
PATHWAYS
Please be aware that there is a cobbled area at the front entrance and 3 large steps; this may affect persons with impaired mobility and guests in high heels.
PETS
Please note, we are not a pet-friendly B&B.